Answers
Frequently asked questions
Everything you need to know before you swipe right.
How does HoodieHero work?+
Swipe through AI-generated hoodie designs. Swipe right to save or buy, swipe left to discover something new.
Are the hoodies limited edition?+
Yes. Designs are released as exclusive drops and may not return once they're gone.
How long does shipping take?+
Most orders are produced within 2–5 business days and delivered in 5–10 business days, depending on your location.
What are the hoodies made from?+
We use premium-quality hoodies selected for comfort, durability, and vibrant print quality.
How do I choose the right size?+
Every product includes a detailed size guide. We recommend comparing the measurements with a hoodie you already own.
Can I return or exchange my order?+
Because each hoodie is made to order, we don't accept returns for buyer's remorse. If your item arrives damaged, defective, or incorrect, contact us and we'll make it right.
Will the print fade?+
Our printing process is designed for long-lasting color and durability. Following the care instructions helps keep your hoodie looking its best.
Can I create my own hoodie?+
Not yet. Creator tools are coming soon, allowing users to generate, customize, and sell their own designs.
Do you ship internationally?+
Yes. International shipping is available to many countries. Shipping costs and delivery times are calculated at checkout.
How can I contact support?+
Reach out through our Contact page or email our support team. We typically respond within 24–48 hours.